# Refund Policy

## Introduction

Thank you for your support of Yes for Love International Foundation LLC through your contributions. As a for-profit limited liability company registered in Wyoming, USA (EIN: 61-2272728), we are committed to transparency and fairness in all our operations. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed for contributions made via our website (yesforlove.org) or related channels. Contributions fund global impact projects in sustainability and community enhancement and are generally non-refundable, as they are allocated promptly to support our initiatives.

Please read this policy carefully before making a contribution. By contributing, you agree to be bound by this Refund Policy. If you do not agree, please do not proceed with your contribution.

## General Principles

- Non-Tax-Deductible Contributions: All contributions are voluntary and do not qualify for tax deductions, credits, or benefits under U.S. federal, state, or international tax laws, as Yes for Love International Foundation LLC operates as a for-profit entity. Contributors should consult their own tax advisors for personalized advice.

- Purpose of Contributions: Funds from contributions are used to support secular, global projects focused on sustainability (e.g., environmental conservation, renewable energy initiatives) and community enhancement (e.g., education, health care access, resilience-building programs). Once allocated, these funds enable immediate action on our projects, which is why refunds are limited.

- Payment Processing: Contributions are processed securely through third-party providers like Stripe. We do not store or have direct access to your payment details. All transactions are subject to the terms of the payment processor, and any disputes related to processing may involve their policies.

## Refund Eligibility

Refunds are not guaranteed and are granted at our sole discretion. Contributions are considered final upon successful processing, as they are directed toward our ongoing projects. However, we may consider refunds in the following limited circumstances:

- Processing Errors: If there is a verifiable error in the transaction, such as a duplicate charge, incorrect amount debited (e.g., due to a technical glitch), or an unauthorized transaction (e.g., fraud reported within the required timeframe).

- Accidental Contributions: If you can demonstrate that the contribution was made in error (e.g., unintended amount or recipient), and the request is submitted promptly (within 7 days).

- Project Cancellation: In rare cases where a specific project you contributed to is canceled before funds are expended, we may offer a pro-rated refund or reallocation option at our discretion.

- Legal Requirements: Refunds required by applicable law, such as consumer protection regulations in your jurisdiction.

Refunds are not available for:

- Change of mind or regret after the contribution is made.

- Contributions tied to completed or ongoing projects, events, or campaigns.

- Recurring contributions that have already been processed (though you may cancel future recursions at any time via your account or by contacting us).

- Any fees associated with the transaction (e.g., payment processor fees), which are non-refundable.

## Refund Request Process

To request a refund, follow these steps:

1. Submit Your Request: Contact us within 7 days of the contribution date via email at info@yesforlove.org or through our contact form on the website. Include:

- Your full name and contact information.

- Contribution details: Date, amount, transaction ID (from your receipt or bank statement), and payment method.

- Reason for the refund request, with supporting evidence (e.g., screenshots of errors, bank statements for duplicates).

- Preferred refund method (original payment source is default).

2. Review Period: We will acknowledge your request within 2 business days and review it within 5-7 business days. During this time, we may contact you for additional information.

3. Approval and Processing: If approved, the refund will be issued to the original payment method. Processing times vary:

- Credit/debit cards: 3-5 business days (may take longer depending on your bank).

- Other methods (e.g., bank transfers): Up to 10 business days.

- Note: Any applicable transaction fees (e.g., Stripe's 2.9% + $0.30) are non-refundable and may be deducted from the refund amount.

4. Denial Notification: If your request is denied, we will provide a written explanation via email, including reasons and any alternatives (e.g., reallocating funds to another project).

## Special Considerations for Recurring Contributions

- Cancellation: You can cancel recurring contributions at any time through your account dashboard (if available) or by emailing info@yesforlove.org. Cancellations take effect immediately for future billing cycles but do not retroactively refund past contributions.

- Refunds for Recurring: Refunds for past recurring contributions follow the same eligibility rules as one-time contributions. If an error occurs in a recurring charge, contact us immediately.

## Limitations and Exclusions

- No Guarantees: Approval of a refund does not set a precedent for future requests. Each case is evaluated individually.

- Currency and Fees: Refunds are issued in the original currency. Exchange rate fluctuations or bank fees are not covered by us.

- Third-Party Disputes: If you dispute a contribution directly with your payment provider (e.g., chargeback via credit card), we may incur fees, and your ability to make future contributions could be restricted. We encourage contacting us first to resolve issues amicably.

- Force Majeure: We are not liable for delays in refunds due to events beyond our control, such as natural disasters, payment processor outages, or regulatory changes.

## Governing Law and Dispute Resolution

This Refund Policy is governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes arising from or related to this policy or refunds shall be resolved exclusively in the state or federal courts located in Sheridan County, Wyoming.

If you have a complaint, please contact us first at info@yesforlove.org. We aim to resolve issues informally within 30 days.

## Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on the website with an updated "Last Updated" date. Your continued use of the website or making contributions after changes constitutes acceptance of the updated policy.

## Contact Us

For questions about this Refund Policy or to request a refund:

- Email: info@yesforlove.org

- Phone: +1 (509) 769-2249

- Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

- Website Contact Form: yesforlove.org/contact

Last Updated: July 29, 2025